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Can I download my sequences/software directly from your website?
Last Updated: 07/31/2016
Yes - our new website has a download system that, once your order has been completed (shipped), you will receive a download link to directly download your sequences or software. If you loose your sequence/software, no problem, just log in and re-download your sequence(s) again.
To download your sequence:
  • Go to our website -
  • Click on "My Account / Order Status"
  • Click on "Review Orders / Track packages"
  • From there you will see your orders and directly below "view or change order" is a link "Download File(s) >>>"
  • Click that link and at the top of the screen you will see a flashing blue arrow next to the text "Click here to download the files you've purchased."
  • Click the blue arrow to download your file

Video on how to download files:

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