Knowledge Base:  

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What is the complete cost / What is required for a mini-light animated character?
Thank you for your interest in our Singing Faces / Characters that use Mini-Lights. This article covers what is required to complete these products including lights and controllers and also provide ge
International Shipping Costs
Q: Do you ship to EU countries? A: As of 28-Jun-2021 we have discontinued shipments to the EU due to tax and clearance requirements. See this article for information about how to order shipments to t
How long does it take to receive my order?
Order to Ship Times for non-custom products (time after your order is placed before it is completed and shipped): 99% of orders under a total of $1,500.00 USD are packed and shipped the
Warranty Periods and Policies for HolidayCoro Products
HolidayCoro Product Warranty Terms HolidayCoro wants to ensure that all our customers have a positive experience with their products. The warranty listed below is our minimum standard pro
DMX + Power over CAT5 System Details
Some of our products are built on a " DMX + Power over CAT5" system. This article explains about the system and why it may or may not be right for your display. There are cases where
I'm new to RGB Lighting - Where can I go for help?
Have you seen the amazing displays that can be created with RGB based technologies an wondered how you can do the same thing for your display but just don't know where to start? Building elements (Meg
Cross-Ship Replacement Instructions
You've been directed to this page because HolidayCoro support staff has determined that the product you have, may be or has been determined to be defective and needs to be exchanged for a replacement
Software Applications Supported by HolidayCoro Lighting Controllers
HolidayCoro sells a wide variety of hardware that allow you to build most any project but what we don't sell is software - and for a good reason. We believe there are many good applications on the mar
Why does HolidayCoro offer a variable warranty on controllers?
Starting Jan 1, 2017, HolidayCoro moved from a standard warranty on all controllers to an variable warranty based on customer choice. Those choices are: No Warranty - the controller is sold as-is and
Light-o-Rama LOR CTB16PC Comparison with HolidayCoro AC Controllers
This page contains comparisons between HolidayCoro AC controllers and LOR AC Controllers Major Function Feature / Product Links >>> HolidayCoro Evolution AC16
Stand Alone / Play on Controller Options for Holiday Displays
This article covers common questions about "S tand Alone" playback of sequences. Let's start off with some basic information: The typical process for a holiday lighting display is as follows:
Hobby or Regular Grade - What Is The Difference?
HolidayCoro sells products typically in two grades and this article explains the difference between these grades: Hobby Grade Typical of what you'd purchase from amazon or ebay or "direct from China"
EU Member Country Shipments
As of 30-Jun-2021 we no longer ship directly to EU countries We are sorry but due to changes by EU governments to place additional tax collection requirements on shippers outside these countries, we
Event Sponsership
Due to the community oriented nature of holiday decorating, we receive a fair number of requests throughout the year for sponsorship or donation of items for minis, Academy's and other informal "g
Sales Tax and Tax Exemption Information
DO I HAVE TO PAY SALES TAX? HolidayCoro only collects sales tax in states that require such collection to occur (see list below). If sales tax is required in your state, the percentage and amount wil
Customer Supplied Tools and Supplies
As the majority of our products are Do It Yourself, they often require customer supplied tools or materials. This page references some of those materials, recommendations, estimated costs and where y
Technical Support Assistance Options for The Actidongle
HolidayCoro offers a range of technical support assistance options for customers to fit their exact needs. The following applies to all support options: Support is per controller not per inciden
Pixel MegaTree "CCR" Strip Style Tree Construction Recommendations (Under Development)
The pixel strip / ribbon style tree is a great way to add an amazing element into your display at a low cost. While your HolidayCoro Pixel MegaTree kit includes the lights, power and controller, the k
Wireless Networking Options for E1.31 and E1.11 Controllers
With the proliferation of wireless technology, many common items like thermostats, phones and TV's are now wireless and no longer require dedicated cables for their data "feed". This article covers th
APO / FPO / DPO Shipping Information
Q: Does HolidayCoro ship to APO / FPO / DPO addresses? A: Yes - we do ship to APO, FPO and DPO addresses but box sizes are within the limits of the USPS system. Those limits are: - No more than 70 po