Knowledge Base:  
Knowledge Base > Policy, Warranty, Support, General --> Knowledge Base > Policy, Warranty, Support, General
International Shipping Costs
Last Updated: 08/22/2016
Q: I live outside the US and I would like to know how much shipping is on my order.
A: To determine how much your shipping will be, select all the items you wish to purchase by placing them into the cart. Once on the cart page that lists the items in your order, scroll down to the bottom right of the cart and select your country (the list of countries we ship to will be listed), then select your province / state and finally any postal code, province or county. The shipping cost will be listed immediately in your order. Here is the screen that shows where to select the shipping location information:

Q: The shipping costs are higher than I expected / The costs are more than the items I'm purchasing / Can you ship the items using a cheaper method?
A: Shipping costs vary based on country specific requirements as imposed by our international carrier - DHL or UPS.

Q: How much will the duties on my order cost / Will you reduce the value to xx.xx so I can pay less duties?
A: Our shipping system is designed to automatically complete the clearance paperwork for shipping internationally based on each countries requirements. HolidayCoro has no control over the level in which duties apply, how much those duties are for each given country. Customers are 100% responsible for payment of any duties imposed by your country. Packages returned or not claimed will not be refunded. We do not falsify any paperwork for reduction in tariffs.

Q: Do you ship via USPS (to Canada and other locations)?
A: At this time we do not ship via USPS as most items are too large for USPS. Our only international carrier is DHL or UPS, both which as a long history of quick and reliable delivery.

How helpful was this article in answering your question?

Comments / Feedback / Corrections (please, no questions):

Related Articles
 > Custom Projects by HolidayCoro
 > Product Review Awards
 > Cross-Ship Replacement Instructions
 > PRE-SALE Order Staus
 > Replacement Process and Policy for RGB Lights
 > Technical Support Assistance Options for AlphaPix Controllers
 > Technical Support Assistance Options for The Actidongle
 > Why does HolidayCoro offer a variable warranty on controllers?