Knowledge Base:  

Knowledge Base : purchase
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Why Purchase from HolidayCoro?
Why Purchase from HolidayCoro? We know that you have choices when you decide to make your animated lighting purchases and sometimes it is hard to determine which vendor is a good choice. Her
Warranty Periods and Policies for HolidayCoro Products
HolidayCoro Product Warranty Terms HolidayCoro wants to ensure that all our customers have a positive experience with their products. The warranty listed below is our minimum standard pro
Product Review Awards
We love to hear back from customers on their purchases from HolidayCoro. So, about 15 days after you purchase your item, we sent out an email asking for your feedback on the item and/or the website -
AlphaPix Technical Support Page
All support and technical assistance for the AlphaPix controllers can be found on this page. If you are looking for controller specific information, including purchasing the AlphaPix, see this page: h
Light-o-Rama LOR CTB16PC Comparison with HolidayCoro AC Controllers
This page contains comparisons between HolidayCoro AC controllers and LOR AC Controllers Major Function Feature / Product Links >>> HolidayCoro Evolution AC16
Are sequences included with my purchase?
In the past we have included sequences for items that featured them but based on customer feedback, we have now provide individual sequences so you pay for only what sequences you want for your displa
Why HolidayCoro doesn't provide purchase recommendations for non-HolidayCoro hardware
HolidayCoro strives to give back to our lighting community through our conference presentations, articles and videos and as a result we are often asked for recommendations on designs and sources for
Where is my order? (PRE-SALE Purchases)
This article has been replaced with this updated article: https://www.holidaycoro.com/kb_results.asp?ID=140
I have a sequence I made - would you be interested in purchasing it?
Nearly all our sequences are produced by our talented customers! We are happy to purchase sequences from you and we want to make it worthwhile for you too. Starting in 2012, we now have a commissione
Do the sequences include the music audio?
While we include the song with our sequences, no licence is included for it's use with the sequence. The reason we include the song is becuase of the slight differences (usually a second or two, somet
Can I download my sequences/software directly from your website?
Yes - our new website has a download system that, once your order has been completed (shipped), you will receive a download link to directly download your sequences or software. If you loose your
Do HolidayCoro "Coro" type products come with lights?
For products that use "minilights", such as Singing Faces, Skeletons, Dancing Santa, etc, these products do not come with included mini lights. The reason that we don't supply lights with the produc
How big of a power supply will I need for RGB lights?
This article provides information that will assist you in selecting the correct power supply for your project using our RGB lights and/or DMX controllers. If you are not comfortable with this process
DMX Wiring Cross Reference
HolidayCoro devices that use CAT5 wire for DMX signals (excluding E1.31 devices) are intended to be wired using pins 1 and 2 of CAT5 wiring (568B) for their RS485 DMX input signal. If you are using t
How do I insert my affiliate link or get a banner ad to ensure I get credit for my referals?
We make it easy to get credit for referring a customer to any of our links, not just product links. You just need to format the link you post with your affiliate information so that even if a custome
How long after someone clicks my link will I get commission?
Once a potential customer clicks a link with your affiliate ID in it, if they return anytime within 30 days and make a purchase, you will receive commission on that purchase. The commision isn't base
How do I belcome an affiliate of HolidayCoro and why would I want to be an affiliate?
We have lots of passionate customers that refer customers to our website and products and we'd like to reward you for that loyalty through our affiliate commission program.  Here is how it works
Rules and Code of Conduct for the HolidayCoro affiliate program
We usually solicit our most passionate HolidayCoro customers to be affiliates.  We want to make sure that a commission doesn't get in the way of a potential customers needs - we want every
HolidayCoro Live Chat
Through our online chat we can answer a variety of questions: Order Issues - If you've received your product and something isn't right. If possible, have your order number available. P
Sales Tax Information
All purchases delivered to a Texas address, sales delivered to a state of Texas address will have Texas sales tax of 8.25% assessed on them. If your organization is tax exempt (government, non-profit