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Technical Support Assistance Options for The Actidongle
HolidayCoro offers a range of technical support assistance options for customers to fit their exact needs. The following applies to all support options: Support is per controller not per incident
The History of the HC-2500 and Why It Doesn't Have a Gasket
This page explains why the CG-1500 and HC-2500 enclosures do not require a gasket. First we should start with the CG-1500 or the "Cable Guard 1500 Coax CATV Enclosure". This enclosure was sold milli
Unable to Operate Message on AlphaPix / Network Troubleshooting on AlphaPix
ISSUE: AlphaPix displays "UNABLE TO OPERATE" on LCD interfaceCAUSE: This message indicates that the AlphaPix will not decode E1.31 or Artnet data because there is no network connection between the c
Voltages and Plugs Available from HolidayCoro
This page details the plug types available either on Ready2Run controllers or for DIY assembly: Country Voltage Plug Type Plug Photo Product Link
Warranty Periods and Policies for HolidayCoro Products
HolidayCoro Product Warranty Terms HolidayCoro wants to ensure that all our customers have a positive experience with their products. The warranty listed below is our minimum standard produc
What is a Null Pixel and do I need them?
We will occasionally get a question about why HolidayCoro doesn't sell a "null pixel" product or when a null pixel is needed for a project. This article covers those common questions we receive about
What types of lights work with your coro products?
Our coro based products are designed to work with specific types of lights: Singing Signs | Radio/Other Signs | CoroTrees All holes for mini light bulbs are .1875 or 3/16" i
Why are there not exact numbers of holes for each channel / section?
For products that use incandescent or LED mini lights, you may notice that the number of lights required to complete a given channel or section are not "even" to match the counts commonly found in min
Why did my controller come with outputs labeled starting at 33 to 48 instead of 1 to 16?
TLDR - It is normal to have your SPI outputs labeled starting with 33-48 as this makes future upgrades easier for customers.Our Flex controller system is a modular system that allows for up to 48 outp
Why do HolidayCoro Pixels Turn Blue Sometimes?
If your HolidayCoro pixels are not working correctly but they are lighting up in the color blue, this article explains why this may happen:When power is properly applied (positive and negative) but th
Why does HolidayCoro offer a variable warranty on controllers?
Starting Jan 1, 2017, HolidayCoro moved from a standard warranty on all controllers to an variable warranty based on customer choice. Those choices are:No Warranty - the controller is sold as-is and
Why HolidayCoro Stopped Selling Icicle Lights
Factor Repeating Icicles Mini Matrix Cost More expensive due to complex manual assembly process Lower cost for more pixels Repair/Durability Custom nature and 4 wire r
Why we don't list lumen ratings
How many lumens do your lights have? This article provides information on why we don't list this data:A lumen is basically a measure of the white light output as seen by the human eye. A lumen varies
Wireless Networking Options for E1.31 and E1.11 Controllers
With the proliferation of wireless technology, many common items like thermostats, phones and TV's are now wireless and no longer require dedicated cables for their data "feed". This article covers t
wowlights WOW Lights Coupon Code - Save 10 to 50% Off
You don't need a coupon code for wowlights when shop at here because we are typically 10 to 50% less than wow lights is, everyday. If you find a lower price at WOW Lights for the same or similar item