AlphaPix Technical Support Page
All support and technical assistance for the AlphaPix controllers can be found on this page. If you are looking for controller specific information, including purchasing the AlphaPix, see this page: h |
Software Applications Supported by HolidayCoro Lighting Controllers
HolidayCoro sells a wide variety of hardware that allow you to build most any project but what we don't sell is software - and for a good reason. We believe there are many good applications on the mar |
Technical Support Assistance Options for AlphaPix Controllers
This information has moved here: www.holidaycoro.com/HolidayCoro-Priority-Support-p/support8.htm |
Technical Support Assistance Options for The Actidongle
HolidayCoro offers a range of technical support assistance options for customers to fit their exact needs. The following applies to all support options:
Support is per controller not per inciden |
Warranty Periods and Policies for HolidayCoro Products
HolidayCoro Product Warranty Terms
HolidayCoro wants to ensure that all our customers have a positive experience with their products. The warranty listed below is our minimum standard pro |
Pixel Spacing Distances / How do Pixels Get Their Addresses?
First, lets start with a basic understanding of how pixels address pixels and then on to how this affects the spacing of pixels. While each pixel protocol/chip type (2811, 2801, 6803, 1804, etc) has a |
Controller Firmware Page
HolidayCoro Firmware Page
Step-by-Step Firmware Upgrade Instructions
NOTES:
We highly recommend updates of firmware from a Windows PC ( Mac platform not supporte |
I'm new to RGB Lighting - Where can I go for help?
Have you seen the amazing displays that can be created with RGB based technologies an wondered how you can do the same thing for your display but just don't know where to start? Building elements (Meg |
Cross-Ship Replacement Instructions
You've been directed to this page because HolidayCoro support staff has determined that the product you have, may be or has been determined to be defective and needs to be exchanged for a replacement |
Why does HolidayCoro offer a variable warranty on controllers?
Starting Jan 1, 2017, HolidayCoro moved from a standard warranty on all controllers to an variable warranty based on customer choice. Those choices are: No Warranty - the controller is sold as-is and |
Power Injection with RGB Pixel Lights
For some projects, customers may determine that power injection is a suitable solution for their project. This page contains information generally about power injection, examples of how to perform it |
AlphaPix Evolution vs. HinksPix Pro
Differences between the AlphaPix Evolution and HinksPix Pro CPUs used in the Flex Expansion System
The chart below shows the individual technical differences between the two CPUs offered for |
Stand Alone / Play on Controller Options for Holiday Displays
This article covers common questions about "S
tand Alone" playback of sequences. Let's start off with some basic information:
The typical process for a holiday lighting display is as follows: |
MegaTree Pole, Guy Wire and Stake Construction Suggestions
When constructing a MegaTree for a display, nearly all trees will require a mounting pole for the center of the tree, guy wires to hold that pole in place and stakes to hold the guy wires in place. Th |
SMART Long Range Support Page
Welcome to the Long Range SMART Receiver Setup and Training Page
Subject
Video
Overview of how Long Range REGULAR and SMART technologies work and the limitations a |
CoroTree Assembly Instructions
CoroTree Installation Instructions
The CoroTree has a "living hinge" cut down the middle of the tree. This hinge can have the gap facing outward or inward. When the gap is facing inward it has a s |
ActiDongle USB Serial Port Drivers (Item #53)
To install your ActiDongle, you will need to install the driver. You can find drivers for all operating systems on this website:
www.ftdichip.com/Drivers/D2XX.htm
Notes:
The require |
HolidayCoro PRE-SALE Dates, Status and Policies
THIS CONTENT HAS MOVED TO A NEW LOCATION: https://support.holidaycoro.com/portal/kb/articles/presale
|
Configuring the Alphapix Controller with Madrix
The AlphaPix line of controllers work with Madrix. For general AlphaPix setup information including configuration of your PC, wiring and other details, see our AlphaPix setup page . For Madrix supplie |
Unable to Operate Message on AlphaPix / Network Troubleshooting on AlphaPix
ISSUE: AlphaPix displays "UNABLE TO OPERATE" on LCD interface CAUSE: This message indicates that the AlphaPix will not decode E1.31 or Artnet data because there is no network connection between the c |
