International Shipping Costs
Q: Do you ship to EU countries? A: As of 28-Jun-2021 we have discontinued shipments to the EU due to tax and clearance requirements. See this article for information about how to order shipments to t |
APO / FPO / DPO Shipping Information
Q: Does HolidayCoro ship to APO / FPO / DPO addresses? A: Yes - we do ship to APO, FPO and DPO addresses but box sizes are within the limits of the USPS system. Those limits are: - No more than 70 po |
How long does it take to receive my order?
Order to Ship Times for non-custom products (time after your order is placed before it is completed and shipped):
99% of orders under a total of $1,500.00 USD are packed and shipped the |
Warranty Periods and Policies for HolidayCoro Products
HolidayCoro Product Warranty Terms
HolidayCoro wants to ensure that all our customers have a positive experience with their products. The warranty listed below is our minimum standard pro |
Cross-Ship Replacement Instructions
You've been directed to this page because HolidayCoro support staff has determined that the product you have, may be or has been determined to be defective and needs to be exchanged for a replacement |
Why does HolidayCoro offer a variable warranty on controllers?
Starting Jan 1, 2017, HolidayCoro moved from a standard warranty on all controllers to an variable warranty based on customer choice. Those choices are: No Warranty - the controller is sold as-is and |
Restoring Shape to a Waterproof Cable Male Threads or Female Nut Deformed Mis-shapen
Sometimes customers may receive a waterproof cable with a nut or the threaded male end that is misshapen. This can occur because of the following reasons: * Pressure inside a a shipping box combined w |
EU Member Country Shipments
As of 30-Jun-2021 we no longer ship directly to EU countries We are sorry but due to changes by EU governments to place additional tax collection requirements on shippers outside these countries, we |
Current Order Processing Times for HolidayCoro
The following chart shows the historical time, in hours, from when an order is placed until it is shipped over the prior 7 days for each major product group:
Regular items - This is cables, pixe |
Placing an Order Without Payment
This article explains how to place and order without payment. The common reasons for this are: HolidayCoro needs to manually adjust your shipping HolidayCoro needs to manually add items to your order |
Production Prop Schedule
The chart below can be used to estimate the current shipping time for the various classes of product we sell: Regular Items - This is cables, pixels, parts, accessories, etc Controllers - This is cust |
Event Sponsership
Due to the community oriented nature of holiday decorating, we receive a fair number of requests throughout the year for sponsorship or donation of items for minis, Academy's and other informal "g |
Sales Tax and Tax Exemption Information
DO I HAVE TO PAY SALES TAX? HolidayCoro only collects sales tax in states that require such collection to occur (see list below). If sales tax is required in your state, the percentage and amount wil |
