Knowledge Base:  

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Can I download my sequences/software directly from your website?
Yes - our new website has a download system that, once your order has been completed (shipped), you will receive a download link to directly download your sequences or software. If you loose your
DMX and LOR Protocols (Presentation)
DMX and LOR Protocols (2010 Lone Star Holidays Workshop)   This PowerPoint explains the differences between the LOR and the DMX protocols down to a packet level (advanced level content!)
How much power do I need for LEDs/RGB Modules/Nodes/Strip/RGB Elements?
You can use any 12v power supply that will supply the correct amount of current with our RGB lights - you do not have to use our 12v waterproof power supply . For some of our RGB products ( Cor
How long does it take to receive my order?
Order to Ship Times for non-custom products (time after your order is placed before it is completed and shipped): 99% of orders under a total of $1,500.00 USD are packed and shipped the
Pixel Spacing Distances / How do Pixels Get Their Addresses?
First, lets start with a basic understanding of how pixels address pixels and then on to how this affects the spacing of pixels. While each pixel protocol/chip type (2811, 2801, 6803, 1804, etc) has a
I'm new to RGB Lighting - Where can I go for help?
Have you seen the amazing displays that can be created with RGB based technologies an wondered how you can do the same thing for your display but just don't know where to start? Building elements (Meg
Cross-Ship Replacement Instructions
You've been directed to this page because HolidayCoro support staff has determined that the product you have, may be or has been determined to be defective and needs to be exchanged for a replacement
Running Legacy RS485 Light-o-Rama Controllers and RS485 Based DMX (E1.11) and Ethernet Based (E1.31) DMX Controllers Together
If you have an existing LOR network or controllers and would like to integrate modern, standards based controllers into that network, this page shows a variety of different options available to you. N
When will my PRE-SALE order ship?
We know that our customers are ready to get their PRE-SALE orders as soon as possible and HolidayCoro absolutely wants to get our customers their items as soon as possible - we have absolutely zero re
Stand Alone / Play on Controller Options for Holiday Displays
This article covers common questions about "S tand Alone" playback of sequences. Let's start off with some basic information: The typical process for a holiday lighting display is as follows:
Are your controllers LOR Compatible?
Are HolidayCoro RGB Pixel Controllers Light-o-Rama compatible? See the information below on how to determine compatibility between Light-o-Rama software and hardware and industry standard Ho
EU Member Country Shipments
As of 30-Jun-2021 we no longer ship directly to EU countries We are sorry but due to changes by EU governments to place additional tax collection requirements on shippers outside these countries, we
International Shipping Costs
Q: Do you ship to EU countries? A: As of 28-Jun-2021 we have discontinued shipments to the EU due to tax and clearance requirements. See this article for information about how to order shipments to t
Pixel MegaTree "CCR" Strip Style Tree Construction Recommendations (Under Development)
The pixel strip / ribbon style tree is a great way to add an amazing element into your display at a low cost. While your HolidayCoro Pixel MegaTree kit includes the lights, power and controller, the k
My credit card was hacked - is HolidayCoro secure?
A few times a year we will have customers that reach out to alert us that a credit card they used during a purchase at HolidayCoro was later used in a fraudulent manner. This article explains the poin
Troubleshooting: xLights Confirmation Capture
You have been directed to this page due to a reported configuration issue with xLights software. This page provides information on how to properly capture the information that our HolidayCoro technica