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Concierge Service / Consulting / One Hour (Sept-Nov)
PRODUCT PHOTO: Concierge Service / Consulting / One Hour (Sept-Nov)


 

Price per Consulting Hour: $179.95


Product Code: CONSULT60

Tells us what we can assist you with:


In the box above, describe the project or projects and any goals you'd like to make sure we need to be aware of. This could be to match another display, display of certain graphics, aesthetic or any other factor.
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If your project includes phone based consulting, In the box above enter the best contact date or days (Monday, Friday, etc) and call start time ranges (4pm to 10pm). All times are in Central Standard Time (CST).
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[Product Description Page]
 
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Product Features
Consulting by the hour is for non-defined questions customers may have. This service is provided over the phone / remote control and our experienced lighting engineer will discuss any topic that customers may be interested in, including:

  • Design suggestions or philosophy
  • Setup of xLights software / models / sequences
  • Importing of sequences
  • Training on the use of xLights
  • How a product or technology works (E1.31, sequencing, power management, etc)
  • Formulation of a design plan
Any customer deliverables, including, CAD drawings, detailed spreadsheets or design documents, detailed project bill of materials, will be billed on an hourly basis of actual work performed.

HolidayCoro may recommend the use of third party hardware or software solutions. HolidayCoro does not provide purchasing assistance, warranty or direct assistance in the configuration or setup of third party hardware or software - please contact the recommended vendor for this support.

We will attempt to reach out twice to customers to discuss their project or schedule a time to do so. This includes requests for customer specific information (maps, drawings, measurements, hardware lists, etc). If after the two attempts, we do not receive a response, the session will be refunded at 75% of the purchase price.

Average Rating: Average Rating: 5 of 5 5 of 5 Total Reviews: 6 Write a review »

  0 of 0 people found the following review helpful:
 
5 of 5 Phone support October 6, 2020
Reviewer: Charles Merkel from Plano, TX United States  
This is my entry into this field. I felt as though I was in a maze. (true) David's help in getting  me started has me where I can at least run and edit the purchased sequences.  I purchased the ready to run system with the long range expansion unit,  Mega Tree, Star and Radio sign.  The only way to get started here is to dive right in. Help is there when you need it.

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  1 of 1 people found the following review helpful:
 
5 of 5 Confused on where to start? Buy this. March 2, 2016
Reviewer: Darin Berg from Neenah, WI United States  
David was a terrific help on getting started in Christmas and Halloween lighting.  He has a wealth of knowledge and will walk you through any aspects of design, hardware or software that you need assistance with.  If you have a big purchase coming up - GREAT!  He easily saved me hundreds of dollars by not purchasing the wrong products!

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  0 of 0 people found the following review helpful:
 
5 of 5 Review for Concierge Service November 12, 2015
Reviewer: Martin Mendoza from Ontario, OR United States  
The concierge service, is very helpful. David had great ideas for my display!
Also, David sent me an excel file that had all the information on power for my setup, and how many CCR's to hook together and on what controller and output. The file saved me a lot of time.
Thanks David! I really appreciate your help!

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  0 of 0 people found the following review helpful:
 
5 of 5 This was helpful for me as a beginner to pixels! March 4, 2015
Reviewer: Chris G from Atlanta, GA United States  
I had lots and lots of questions for David and he was very helpful with advice in general and for my particular setup.  You can get the most out of the session by reading the blog beforehand to answer the basics so that you can spend the time on the phone going over the more complicated matters.  Would recommend for anyone getting started in pixels.

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  1 of 1 people found the following review helpful:
 
5 of 5 Concierge Service / One Hour March 2, 2015
Reviewer: Ricky Poff from Albany, OR United States  
Best thing I could have done. Helped me with every detail on helping me pick out what I needed to Outline the Outside of my
Home with what type of Controllers, Power, Wiring, Connections, and Pixels. Sent back Diagram on where and how to place all component's. Answered every question and concern I had. I've always been pleased with the Products, Direction and Service. That Dave and HolidayCoro  have provided in the last 3 years. My go to on my RGB Lighting.

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