Knowledge Base:  

Knowledge Base : shipping
Page of 1
International Shipping Costs
Q: I live outside the US and I would like to know how much shipping is on my order. A: To determine how much your shipping will be, select all the items you wish to purchase by placing them into the
Why does HolidayCoro offer a variable warranty on controllers?
Starting Jan 1, 2017, HolidayCoro moved from a standard warranty on all controllers to an variable warranty based on customer choice. Those choices are: No Warranty - the controller is sold as-is and
How long does it take to receive my order?
Order to Ship Times for non-custom products (time after your order is placed before it is completed and shipped): 98% of orders are completed and packed the same day (Monday - Friday /
Why Purchase from HolidayCoro?
Why Purchase from HolidayCoro? We know that you have choices when you decide to make your animated lighting purchases and sometimes it is hard to determine which vendor is a good choice. Her
Event Sponsership
Due to the community oriented nature of holiday decorating, we receive a fair number of requests throughout the year for sponsorship or donation of items for minis, Academy's and other informal "g
Warranty Periods and Policies for HolidayCoro Products
HolidayCoro Product Warranty Terms HolidayCoro wants to ensure that all our customers have a positive experience with their products. The warranty listed below is our minimum standard pro
Custom Projects by HolidayCoro
Each year, HolidayCoro works with many customers that need "just" the right custom product that isn't on the market to meet the needs of their display. This article answers many of the common questio
Order Checkout Comments / Questions
Asking a question in the "Checkout Comments" box will nearly always delay your order as we will not ship an order for which there are pending questions until we communicate with the customer. This art
Controller Firmware Page
HolidayCoro Firmware Page Step-by-Step Firmware Upgrade Instructions NOTES: We highly recommend updates of firmware from a Windows PC ( Mac platform not supported f
Cross-Ship Replacement Instructions
You've been directed to this page because HolidayCoro support staff has determined that the product you have, may be or has been determined to be defective and needs to be exchanged for a replacement
Replacement Process and Policy for RGB Lights
You've likely reached this page because HolidayCoro support has directed you here due to a failure of lights on a string. Please read through the option that works best for you and let us know which o
When will my PRE-SALE order ship?
We know that our customers are ready to get their PRE-SALE orders as soon as possible and HolidayCoro absolutely wants to get our customers their items as soon as possible - we have absolutely zero re
Restoring Shape to a Waterproof Cable Male Threads or Female Nut
Sometimes customers may receive a waterproof cable with a nut or the threaded male end that is misshapen. This can occur because of the following reasons: * Pressure inside a a shipping box combined w