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Knowledge Base : repair
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Procedure for repair of a mid-span failure in pixels
This article details how to repair pixels (nodes, modules, strip, bulbs) when that length of lights has a mid-span failure. This process does not apply to pixels with one or two failures of a single c
Restoring Shape to a Waterproof Cable Male Threads or Female Nut Deformed Mis-shapen
Sometimes customers may receive a waterproof cable with a nut or the threaded male end that is misshapen. This can occur because of the following reasons: * Pressure inside a a shipping box combined w
Warranty Periods and Policies for HolidayCoro Products
HolidayCoro Product Warranty Terms HolidayCoro wants to ensure that all our customers have a positive experience with their products. The warranty listed below is our minimum standard pro
AlphaPix Technical Support Page
All support and technical assistance for the AlphaPix controllers can be found on this page. If you are looking for controller specific information, including purchasing the AlphaPix, see this page: h
Why does HolidayCoro offer a variable warranty on controllers?
Starting Jan 1, 2017, HolidayCoro moved from a standard warranty on all controllers to an variable warranty based on customer choice. Those choices are: No Warranty - the controller is sold as-is and
Why do HolidayCoro Pixels Turn Blue Sometimes?
If your HolidayCoro pixels are not working correctly but they are lighting up in the color blue, this article explains why this may happen: When power is properly applied (positive and negative) but t