Knowledge Base:  

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How long does it take to receive my order?
Order to Ship Times for non-custom products (time after your order is placed before it is completed and shipped): 99% of orders under a total of $1,500.00 USD are packed and shipped the
Warranty Periods and Policies for HolidayCoro Products
HolidayCoro Product Warranty Terms HolidayCoro wants to ensure that all our customers have a positive experience with their products. The warranty listed below is our minimum standard pro
Controller Firmware Page
HolidayCoro Firmware Page Step-by-Step Firmware Upgrade Instructions NOTES: We highly recommend updates of firmware from a Windows PC ( Mac platform not supporte
AlphaPix Technical Support Page
All support and technical assistance for the AlphaPix controllers can be found on this page. If you are looking for controller specific information, including purchasing the AlphaPix, see this page: h
When will my PRE-SALE order ship?
We know that our customers are ready to get their PRE-SALE orders as soon as possible and HolidayCoro absolutely wants to get our customers their items as soon as possible - we have absolutely zero re
AlphaPix Evolution vs. HinksPix Pro
Differences between the AlphaPix Evolution and HinksPix Pro CPUs used in the Flex Expansion System The chart below shows the individual technical differences between the two CPUs offered for
HinksPix Setup and Instructional Page
Congratulations on the purchase of your HinksPix PRO controller. This page contains all the videos for how to do just about everything with this controller. Major Function
Hobby or Regular Grade - What Is The Difference?
HolidayCoro sells products typically in two grades and this article explains the difference between these grades: Hobby Grade Typical of what you'd purchase from amazon or ebay or "direct from China"
EU Member Country Shipments
As of 30-Jun-2021 we no longer ship directly to EU countries We are sorry but due to changes by EU governments to place additional tax collection requirements on shippers outside these countries, we
HolidayCoro PRE-SALE Dates, Status and Policies
THIS CONTENT HAS MOVED TO A NEW LOCATION: https://support.holidaycoro.com/portal/kb/articles/presale
PRE-SALE Order Staus
All PRE-SALE Order Status Information has been moved to this page: https://www.holidaycoro.com/kb_results.asp?ID=103
RGB MegaBall & RGB Post Toppers Assembly Instructions (6" & 8" Versions)
This page contains instructions for building the RGB MegaBall - both the 6" and 8" versions and the 8" RGB Candy Cane Post Toppers.   Download Written Instructions  (please note that
Event Sponsership
Due to the community oriented nature of holiday decorating, we receive a fair number of requests throughout the year for sponsorship or donation of items for minis, Academy's and other informal "g
The Amazing World of Coro (presentation)
Coro or corrugated plastic sheet is just about the most versatile material available to the holiday lighting community – strong, durable, light weight and cheap - coro can be fastened into an amazi
International Shipping Costs
Q: Do you ship to EU countries? A: As of 28-Jun-2021 we have discontinued shipments to the EU due to tax and clearance requirements. See this article for information about how to order shipments to t
Where is my order? (PRE-SALE Purchases)
This article has been replaced with this updated article: https://www.holidaycoro.com/kb_results.asp?ID=140
Wireless Networking Options for E1.31 and E1.11 Controllers
With the proliferation of wireless technology, many common items like thermostats, phones and TV's are now wireless and no longer require dedicated cables for their data "feed". This article covers th
Flex Expansion System Setup and Troubleshooting
This page is a place holder for the updated Flex expansion setup and configuration information. This page can be referenced at: https://www.holidaycoro.com/flex